Understanding SMLearn: The fundamentals

SMLearn allows you to empower your workforce to be your first line of cyber defense.

In this article you'll learn:

• What SMLearn is
• How SMLearn works

What is SMLearn?

SMLearn is usecure's user-focused security awareness training solution that helps organisations drive secure employee behaviour. 

Packed with an extensive library of interactive, video and blog-style content, uLearn offers engaging and continuous computer-based training - easily managed through intelligent automation.

With SMLearn, you can:

• Quickly deploy a continuous security awareness training programme
• Reduce the likelihood of human-caused data breaches
• Support a security-minded culture capable of addressing modern threats
• Cut remediation time and cost caused by internal cyber incidents
• Aid your compliance with regulatory requirements

Some of SMLearn's key features:

• Intelligent automation that eliminates repetitive admin tasks and ensures continuous user training
• Extensive library of infosec, compliance and custom-built courses - with new additions each month
• Individually-tailored programmes that identify and strengthen the user's largest knowledge gaps first
• Bite-sized courses - including video, interactive and blog-style content
• Clear, easy-to-read reporting on course enrolment, participation, and completion

How SMLearn works

SMLearn follows a four-step approach: Evaluate – Educate – Simulate – Report.

1. Evaluate - Determine your users' risk profile

SMLearn starts with a gap analysis questionnaire to identify each user’s knowledge gaps.

How it works:

• Invitation: Users receive an email invitation to take the questionnaire at their convenience.
• Assessment: The questionnaire tests users across 12 core areas of information security best practice (multiple-choice, which takes approximately 10 minutes to complete).
• Course enrolment: Based on the assessment results, uLearn automatically creates a 12-month personalised training programme, prioritising courses in areas where each user scored lowest.

2. Educate - Deliver tailored training

Once programmes are created, SMLearn automatically enrols users in their first course (requires AutoEnrol to be enabled).

Programme features include:

• Prioritized courses: Your users will receive courses that match their weakest areas first (e.g., user scored weakest in 'phishing' during the gap analysis stage, therefore, their first course will be 'Phishing Awareness for Beginners')
• Automated invitations and reminders: To keep your training continuous, efficient and admin-lite, SMLearn will send automatic course invitations to your users, as well as reminders for outstanding courses.
• Regular, bite-sized courses: Your users will be educated on various infosec and compliance best practice, with AutoEnrool deploying one bite-sized course per month (this frequency can be customised by the admin).

• Engaging, jargon-free content: SMLearn courses come with video, interactive and blog-style content to engage different styles of learning, whilst avoiding confusing tech jargon. 

  
  

(Watch one of our SMLearn course videos below)

3. Simulate - Test your users' learning progress

To ensure your users have improved their security behavior, you're able to launch targeted simulated phishing tests using SiberMate simulation tool, SMPhish

Simulation features:

• Realistic phishing templates: Your ever-growing library of phishing templates come with pre-made emails and landing pages, replicating trusted organisations and services.
• Custom-built templates: Create your own custom phishing templates, useful for targeted campaigns that impersonate internal communications.   
• Automated simulations (AutoPhish): Send regular phishing campaigns to ensure user progress over time, with fully automated campaigns.
• Real-time tracking: Track real-time opened, clicked and compromised rates of your users to determine how they would react to a real-life attack.

• Granular reporting: Develop a clear risk profile of your organisation and individual users by digging deep into SMPhish's in-depth reporting metrics.

  
  

4. Report: Track engagement metrics

As your users complete their training courses, you can view key engagement metrics, such as course enrolment, participation, and completion rates across your organisation directly from your SiberMate dashboard.

You can drill down into individual users for insights on their engagement and performance by clicking on View on the row of a user's name in the Users tab.