Domain & IP Allow-Listing

Learn how to ensure your users receive your SMPhish simulated phishing emails by allow-listing SiberMate's IPs and domains.


One of the most common reasons for phishing simulations or course emails not being delivered to end users is that SiberMate IPs and domains aren't allow-listed in their email clients.

Allow-listing in Microsoft Exchange 2013 & 2016

If you use Microsoft Exchange 2013 & 2016, you must allow-list SiberMate IP addresses and domains.

Allow-listing in Microsoft 365 or Exchange



Allow-listing in Microsoft 365

If you use Microsoft 365 you must allow-list SiberMate IP addresses and domains.

Ensure phishing simulation delivery to M365 inboxes with Microsoft Advanced Delivery

We now recommend Message Injection as the preferred delivery method for simulated phishing emails.


Allow-listing in Google Workspace

If you use Google Workspace, you must allow-list SiberMate IP addresses and domains.

Allow-listing in Google Workspace

We now recommend Message Injection as the preferred delivery method for simulated phishing emails.


What are the SiberMate IP addresses?

198.21.6.191
168.245.56.242
99.80.168.14

What are the SiberMate domains?


Mandatory for custom sender address:

user-training.com

Other simulation domains:

1nfoclient.fr
amzwon.at
amzwon.de
amzwon.net
asistenciahoy.com
atencionalcleinte.com
banque-online.com
biiiing.at
biiiing.de
biiing.net
centre-assistance.fr
centro-asistencia.com
companylegal.co.nz
companylegal.co.uk
companylegal.in
companylegal.id
companypolicy.at
companypolicy.au
companypolicy.de
companypolicy.ie
companypolicy.id
f1nancier.com
fiinancier.fr
financ1er.fr
financialdept1.com
financialdept1.de
financialstaff.co.uk
firmlegal.de
gdprlaw.co.uk
gohelpdesk.at
gohelpdesk.au
gohelpdesk.co.nz
gohelpdesk.de
gohelpdesk.ie
gohelpdesk.id
groupmailserver.au
groupmailserver.co.uk
grouponedeals.com
he1pdesk.co.nz
hellpdesk.at
hellpdesk.de
hellpdesk.net
hhelpdesk.co.uk
hhelpdesk.ie
hilfekunden.de
humanres.co.nz
humanres.co.uk
humanres.ie
humanres.in
iinfoclient.fr
infoclientehoy.com
innermail.co.uk
it5upport.co.uk
ithelpdeskweb.co.uk
ithilfen.de
ithlpdesks.com
itsupp0rt.de
itsupports.ie
itsuppports.com
kunden-unterstuzung.de
marketingcrew.co.uk
microloft.net
onlinbanking.at
onlinbanking.de
pcsupport.fr
pessoleldept.com
recusos-humanos.com
ressourceshumains.com
singlesignon.ie
sup0rt.co.uk
sup0rt.ie
suport.ie
supp0rt.ca
supp0rt.co.nz
supp0rt.co.za
technischeuntersttzung.de
usbank.news
usbank.website
uspost.online
uspost.store
yahoooo.at
yahoooo.info

Note: Adding to an IP allow list is alternatively called white-listing or whitelisting.


Next steps

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